Complimentary Services

Hot Tix Guest Services Representatives are at your service 7 days a week.

Guest Service Desk Hours:
Monday – Saturday 10:00am – 6:00pm
Sunday 11:00am – 5:00pm

Phone: 312.261.4737 / 312.261.4738

  • Free WiFi now available, use password/SSID: ShopsOnState
    Connect to the Internet free of charge in any Block 37 area, compliments of Extenet Systems.
  • Strollers and Wheelchairs provided free of charge.
    Contact the Management Office at 312-261-4700.
  • Complimentary Maps and Travel Guides
    Available at the Guest Services desk.

Gift Cards

Can’t decide on a gift?

You don’t have to! The Block 37 gift card is really easy to use and pretty cool to receive.

Our value cards are redeemable at most of the merchants inside Block 37 and can be charged with any amount between $5 and $500.

This Card is issued by MetaBank®, Member FDIC.

Where can I get Gift Cards?

Block 37 Gift Cards can be purchased at the Guest Services/Hot Tix Desk on Level 1 during normal mall hours.

We take: Visa, Mastercard, Discover (cash purchases currently unavailable).

Checks: need to be pre-approved by the management office.

$1.50 processing fee applies to each card.

How do I check my Balance?

To find out the current balance on your Gift Card either log in to or call 800.755.8713.

Handy tracking grid available on the back of each card; please check balance before using at stores.